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Date/Time: Mon, 21 Apr 2025 23:36:12 +0000

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Compressed table

View Count: 316

[2025-02-05 15:22:44] #1 [Go To First Post]
User344478 - Posts: 161
The table of Trade Account Monitor which contains Edit, Balance, Manage, [Flatten/Cancel] is compressed so I can't see anything, I try to increase the column width as I did before, but now it doesn't work. I can't see the white vertical lines anymore.

[2025-02-05 16:57:54] #2 [Go To First Post]
John - SC Support - Posts: 39395
Please get us an image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-02-05 18:00:08] #3 [Go To First Post]
User344478 - Posts: 161
https://www.sierrachart.com/image.php?Image=1738777597457.png

[2025-02-05 23:09:27] #4 [Go To First Post]
John - SC Support - Posts: 39395
The image you provided does not show the Trade Account Monitor window. You need to have the "Trade Account Monitor" window on top of the Sierra Chart software so that when you get a screenshot, it is included. Again, refer to the instructions here, specifically Step #8: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-02-06 18:46:33] #5 [Go To First Post]
User344478 - Posts: 161
https://www.sierrachart.com/image.php?Image=1738867414274.png

[2025-02-06 19:42:38] #6 [Go To First Post]
John - SC Support - Posts: 39395
The image is still missing the Trade Account Monitor window. Please follow these instructions to get us the image: - Select "Trade >> Trade Account Monitor" to open the Trade Account Monitor window. - On the Trade Account Monitor window select "Window >> Always on Top. This will make it so the Trade Account Monitor window will be on top of all other windows. - Place the Trade Account Monitor over the main graphics area of your Sierra Chart software. - Select "Edit >> Screen Images >> Upload Chart with Overlays" - After a few seconds, you will get a popup window that will ask you to copy the link to the image. This popup may be behind the Trade Account Monitor window, so you may need to move the window to get to the popup. Make sure you have waited at least 5 seconds for the image to have processed before moving the window. Select "Yes" on this window. - Go to this thread and 'paste' the information from the popup into this thread. - Post the new response to this thread, which gives us the link to the image. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-02-06 22:26:58] #7 [Go To First Post]
User344478 - Posts: 161
https://www.sierrachart.com/image.php?Image=1738880689820.png

[2025-02-06 22:32:33] #8 [Go To First Post]
User344478 - Posts: 161
https://www.sierrachart.com/image.php?Image=1738881019550.png

[2025-02-06 22:38:49] #9 [Go To First Post]
User344478 - Posts: 161
https://www.sierrachart.com/image.php?Image=1738881449329.png

[2025-02-06 22:42:23] #10 [Go To First Post]
User344478 - Posts: 161
https://www.sierrachart.com/image.php?Image=1738881667256.png

[2025-02-06 22:47:57] #11 [Go To First Post]
User344478 - Posts: 161
https://www.sierrachart.com/image.php?Image=1738882013991.png

[2025-02-07 00:30:47] #12 [Go To First Post]
John - SC Support - Posts: 39395
Have you exited from Sierra Chart and restarted and brought up the Trade Account Monitor after restarting and does it look the same? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-02-07 20:55:13] #13 [Go To First Post]
User344478 - Posts: 161
I like Sierra Chart a lot. After I restarted and brought up the Trade Account Monitor it looks the same. Whatever I do I can't use Trade Account Monitor.

[2025-02-07 21:47:06] #14 [Go To First Post]
John - SC Support - Posts: 39395
It really does not make any sense that the Trade Account Monitor would show like it is. Our best guess is that this is related to system resources. As such, please reboot your computer and after it comes up again, start Sierra Chart before running any other programs. See if the Trade Account Monitor is continuing to show in that same way. Please let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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