Support Board
Date/Time: Tue, 22 Apr 2025 02:21:34 +0000
CME Data Problem Interactive Brokers
View Count: 136
| [2025-02-05 13:30:56] |
| User839291 - Posts: 4 |
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Hello There, I got a problem receving cme data. I was able to receive CME Data now for a month, but now it seems I can't proove as non professional, but I should still be connected to my Interactive Brokers Acc (which is not funded, but it worked out the first mont too), so I hope you can help me solving the problem, and I was logging in to my Acc once a month to prove it. Best Regards, Niklas Date Time Of Last Edit: 2025-02-05 14:54:48
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| [2025-02-05 14:55:44] |
| Sierra_Chart Engineering - Posts: 19290 |
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We see you are using Rithmic. Rithmic currently has a problem. To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks in Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-05 14:55:52
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