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Date/Time: Tue, 22 Apr 2025 02:18:39 +0000



Sierra not connecting to Data serviice

View Count: 208

[2025-02-05 13:21:47]
User203762 - Posts: 11
Hi Today all my rithmic accounts are displaying "Connecting" independently of who the provider is. The CQG connection works. If I connect to those accounts using other software they works. Any advice. I updated to the latest version and still nothing. I did not change anything from yesterday to today. I am using Denali too.
[2025-02-05 13:25:00]
User135243 - Posts: 67
lol, now there are 10 postings with the same issue, most of the time you should read the current postings and you could see that Rithmic has problems today, try to switch to another server and it should work
[2025-02-05 13:37:47]
tomas262 - Posts: 148
Yes, Frankfurt works while Chicago not (TOPSTEP)
[2025-02-05 16:45:25]
John - SC Support - Posts: 39395
Rithmic is having issues. They have been informed.
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