Support Board
Date/Time: Fri, 14 Mar 2025 12:22:09 +0000
Inconsistent Targets When Placing Orders
View Count: 165
| [2025-01-30 15:25:04] |
| User218094 - Posts: 5 |
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Hi, I have my strategy set to 2 contracts with 20 ticks Stop Loss and 20 ticks profit target, this all works well when I enter trades from the DOM. If I use any of the buttons though (Buy Ask, Buy Bid ...etc) the orders are place as 20 points not ticks which means everything is 4 times as wide. How can I fix that? Thanks |
| [2025-01-30 16:54:05] |
| John - SC Support - Posts: 38653 |
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What you are stating should not occur. When you have this happen, check the "Targets" tab of the Trade Window and make check the "Offset Type" and make sure it is set to "Ticks". Also, check the actual offsets and make sure they are set to "20". We suspect they are not set properly for some reason. Changing a Trade Configuration, in particular, would cause these items to change. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-30 17:47:30] |
| User218094 - Posts: 5 |
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I'm attaching 3 screenshots here, one of how the targets are setup. The other pics show how the orders are placed once from the DOM (correct) and the other by hitting the "Buy Ask" button. You can see how wide the "Buy Ask" orders are compared to the correct one.
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 Screenshot 2025-01-30 124112.png / V - Attached On 2025-01-30 17:46:20 UTC - Size: 24.54 KB - 28 views Screenshot 2025-01-30 124147.png / V - Attached On 2025-01-30 17:46:28 UTC - Size: 189.07 KB - 29 views Attachment Deleted. |
| [2025-01-30 17:48:11] |
| User218094 - Posts: 5 |
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Third attachment.
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| Screenshot 2025-01-30 124201.png / V - Attached On 2025-01-30 17:48:03 UTC - Size: 225.87 KB - 36 views |
| [2025-01-30 18:22:09] |
| Sierra_Chart Engineering - Posts: 18778 |
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Each chart and Trade DOM, has its own Trade Window. Make sure the trade window from where you are using the Buy Ask button, is configured as you intend: Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM We do not understand this: . If I market sell, and place a stop-limit buy order, the second any contracts trade into that price, I'm filled.
Documentation for all of the settings is here: Basic Trading and the Trade Window Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-30 18:23:04
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| [2025-01-30 18:50:05] |
| User218094 - Posts: 5 |
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Even on the same chart that has a trade window with the target clearly showing 20 ticks, if I right click on the chart and "buy-stop limit" it creates the orders with 20 points not 20 ticks.
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| [2025-01-30 19:07:12] |
| User218094 - Posts: 5 |
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I think I figured out what's happening. That trade window is associated to a chart showing footprint for NQ and I set the tick size to 1 to read it easier, it's affecting how SC is setting those orders so it's treating 1 point of NQ as 1 tick not 0.25 tick. Easy fix, I will just attach it to my DOM that doesn't have any tick compression. Thanks for your help. |
| [2025-01-30 19:19:37] |
| Sierra_Chart Engineering - Posts: 18778 |
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That is good you figured this out because we would never have known that. Since I am placing a stop-limit order, I expect my order to follow the proper queue once the price has hit. It appears that it's not. We are not understanding this and this sounds like a question you need to direct the exchange. This is not a question for us. This is not something we can help with.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-30 19:21:14
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