Support Board
Date/Time: Mon, 21 Apr 2025 23:30:16 +0000
scrolling doesn't work on sierra charts, all other programs are working
View Count: 160
| [2025-01-30 12:54:46] |
| Bram - Posts: 27 |
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dear Mr, would You be able to solve the scrolling problem. i use a new monitor at the moment, but on trading view I can scroll and on sierra charts i can't scroll left or right. the chart doesn't go in any direction. when i use the time bar at the bottom, it works but the chart doesn't move, the spacing just gets bigger. already reloaded, went out ofsierra charts. nothing helps. |
| [2025-01-30 15:51:26] |
| John - SC Support - Posts: 39395 |
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Please get us the Chartbook that shows this problem by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Let us know one chart in particular that has the issue, please tell us the chart number. Also let us know what version of Sierra Chart you are running. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-02-10 18:32:18] |
| Sierra_Chart Engineering - Posts: 19290 |
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Make sure there is sufficient data loaded in the chart: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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