Support Board
Date/Time: Wed, 27 Nov 2024 15:53:46 +0000
Rithmic Account Balance
View Count: 1243
| [2014-09-17 21:50:17] |
| Futures Operator - Posts: 239 |
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Mid day today, the Rithmic account balance on the Orders and Positions window changed and showed lower than expected, not matching my trades, or my broker/FCM's account balance view. After the the end of the day, it changed back, and showed accurate again. In the meantime, I tried Disconnect/Reconnect, Refresh Trade Data, and restarting SC, but would not help. How accurate/reliable should one expect this Account Balance view to be, and any way to ensure it stays correct? Is it more reliable from other service than Rithmic? Date Time Of Last Edit: 2014-09-17 21:51:12
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| [2014-09-17 22:23:14] |
| Futures Operator - Posts: 239 |
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Also unrelated, but another Rithmic question. I have Rithmic from Crossland, if I delete/download data, or am disconnected, I do not get historical bid/ask volume data for CL and GC, my Cumulative Delta volume study shows blank for this period. But the documentation for Rithmic indicates it is included for major contracts. How can I get this? Date Time Of Last Edit: 2014-09-18 03:35:54
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| [2014-09-18 04:26:48] |
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How accurate/reliable should one expect this Account Balance view to be, and any way to ensure it stays correct? Is it more reliable from other service than Rithmic?
The account balance data is taken as is from the Rithmic API component and displayed in Sierra Chart. We do not know the answer to any of your questions. I have Rithmic from Crossland, if I delete/download data, or am disconnected, I do not get historical bid/ask volume data for CL and GC, but the documentation for Rithmic indicates it is included for major contracts. How can I get this? Update to the latest prerelease and also be aware the most recent 10 minutes of data comes from the Rithmic system and is 1 minute data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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