Login Page - Create Account

Support Board


Date/Time: Tue, 22 Apr 2025 10:23:23 +0000



Computer Failing To Install Sierra Charts

View Count: 173

[2025-01-21 20:01:08]
Kevin Holthaus - Posts: 2
Hello,

I have Mac Air w M1 chip and verified I have 64 bit operating system. When downloading it getting an error saying " Error saving downloaded files to local system. Stop install and try again." Need assistance getting downloaded. Any tips or direction?

Any assistance is greatly appreciated!

Thank you
[2025-01-21 21:27:33]
John - SC Support - Posts: 39395
Sierra Chart is only built for the Windows Operating System. To run Sierra Chart on a MAC you would need an emulator.

There are several threads on running Sierra Chart on a MAC on this Support Board. You can search and see what others have done or ask further questions.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-01-22 17:43:09]
Kevin Holthaus - Posts: 2
I downloaded Parallel to run the software, which is same platform my friend utilizes to run his sierra charts. Is that only compatible with certain Mac's.

Thanks
[2025-01-22 20:18:47]
ForgivingComputers.com - Posts: 1042
I downloaded Parallels to run the software, which is same platform my friend utilizes to run his sierra charts. Is that only compatible with certain Mac's.

You need to create a Virtual Machine in Parallels based on Windows 11 for ARM: https://kb.parallels.com/125375/

Then install Sierra Chart: Software Download: Installation and Upgrading Instructions

The SierraChart_ARM64.exe is the file built for Apple Silicon. The SierraChart_64.exe will probably run as well, but it will have worse performance, and could have other issues.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account