Support Board
Date/Time: Tue, 22 Apr 2025 10:23:22 +0000
DATA SUPPORT
View Count: 109
| [2025-01-21 17:54:46] |
| User658948 - Posts: 2 |
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When I click on data trade service settings market data username market data password doesn't show. Also it doesn't show historical data username and password . Thats why I cant see data.
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| [2025-01-21 19:18:40] |
| John - SC Support - Posts: 39395 |
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With version 2728 and higher we no longer support data from Rithmic. Refer to the following: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2728 Therefore, you have two options: - Rollback to version 2727 or lower and use the Rithmic data. Refer to the following: Software Download: Full Control Rollback Procedure - Setup the Denali Exchange Data Feed to get the data from us. For the CME Group, follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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