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Date/Time: Wed, 19 Mar 2025 01:34:16 +0000



Delayed data feed only showing one level of market depth

View Count: 139

[2025-01-21 16:37:12]
satoris - Posts: 2
This is on a new install of SC. I've followed the guide here Delayed Exchange Data Feed and trouble shooting steps here Global Trade Settings Windows: Troubleshooting Market Depth Data Not Displaying in Chart/Trade DOM Columns but without any luck. Only one level is showing on all DOMs.
[2025-01-21 19:07:03]
John - SC Support - Posts: 38782
What is the symbol for which you are seeing this?
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[2025-01-21 21:43:40]
satoris - Posts: 2
I have tried it for every supported symbol and all show only one level. Here is an example for AAPL on TotalView, but all supported symbols look like this https://www.sierrachart.com/image.php?Image=173749568854.png
[2025-01-22 05:58:38]
Sierra_Chart Engineering - Posts: 18835
You cannot get delayed market depth data from NASDAQ TotalView. The exchange does not allow this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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