Support Board
Date/Time: Tue, 22 Apr 2025 10:29:18 +0000
I need assistance - Connection error: No trade accounts assigned
View Count: 125
| [2025-01-21 14:06:07] |
| Rui S - Posts: 199 |
|
Hello Support, I need your assistance, please. I was away for more than a month and today, when starting my platform I just get this message: Connection error message from service: Teton CME Order Routing
Connection error: No trade accounts assigned Nothing has changed on my side. What should I do? |
001.jpg| [2025-01-21 15:02:16] |
| Sierra_Chart Engineering - Posts: 19305 |
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Refer to: Important Notice - Resolving: No trade accounts assigned Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-21 15:27:25] |
| Rui S - Posts: 199 |
|
Thank you for the information, everything is fine now. This was a bad service from Stage 5, they should have informed the customers. |
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