Support Board
Date/Time: Wed, 19 Mar 2025 02:43:55 +0000
Denali feed still showing as trial
View Count: 117
| [2025-01-21 11:32:34] |
| G0ldDigger - Posts: 5 |
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Hi there, Trying to figure out how to get my new denali realtime data feed working. I swear I read the docs and am sure I am missing something somehow. Anyways, I have stage 5. I have activated the service. I believe I did fund it $100 (I am just using them to keep the account verified). Stage 5 said they will check on the funding. So not sure if that part matters yet. The denali feed is activated in sierra chart (from what I see). However, the data for /ES still says delayed. I am wondering if I am supposed to choose something under File/Data Trade Service Settings (see attached). I am not sure which to choose. Thanks. |
 data service setting.png / V - Attached On 2025-01-21 11:32:09 UTC - Size: 33.06 KB - 35 views Attachment Deleted. |
| [2025-01-21 15:09:32] |
| Sierra_Chart Engineering - Posts: 18836 |
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You have done everything correctly except for: Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks in Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Also this does matter: Stage 5 said they will check on the funding. So not sure if that part matters yet
Your account does need to be set up on Teton order routing by them. When this is done, by the next morning you should be getting real-time data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-21 15:13:44
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