Support Board
Date/Time: Fri, 17 Jan 2025 17:16:02 +0000
Discrepancy between Trade Window and Account Monitor Window
View Count: 46
[2025-01-16 17:10:21] |
AANGELES - Posts: 3 |
First, I was trading ES Mini on Trade window with +$400 PnL but when I checked my Account monitor is was recorded ES MICRO +$40. (no screen capture) Second, I switched my Trade Window to Micro and loss -$90 but then on the Account Monitor recorded ES MINI with -$1090.95 (including commission) screen captured included Please do an investigation details why it happened, Hope you can help resolve this matter |
Screenshot - 2025-01-16 , 9_16_58 AM.png / V - Attached On 2025-01-16 17:08:23 UTC - Size: 62.04 KB - 7 views |
[2025-01-16 19:08:46] |
John - SC Support - Posts: 37315 |
For one thing, the Daily P/L shown in the Trade Window is only going to be for that chart and for the selected trading account displayed at that time for that chart. The Trade Account Monitor is going to show the Daily P/L for all trades done for all symbols. If there is a problem with the Daily P/L, then refer to the following: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-01-16 20:33:01] |
AANGELES - Posts: 3 |
Please see attached screen capture, I am trading on the right side on 30 sec chart. My loss is only $95 but on the 30 min TPO showing $950. please explain this
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Screenshot - 2025-01-16 , 1_27_43 PM.png / V - Attached On 2025-01-16 20:30:58 UTC - Size: 340.98 KB - 5 views |
[2025-01-16 22:12:03] |
John - SC Support - Posts: 37315 |
There are any number of possibilities. Please go through the items at the following link to determine what the issue is: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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