Support Board
Date/Time: Wed, 05 Feb 2025 14:58:02 +0000
Unwanted Futures Symbol Rollover Window Pop-ups
View Count: 91
| [2025-01-15 09:04:17] |
| Deenius - Posts: 20 |
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Hello, I'm replaying my charts from last year, but the contract rollover window has started popping up almost every time I click into the chart or try to draw a rectangle. This started happening today after the platform restarted. How can I fix this? Thank you. |
 Sierra Chart - Futures Symbol Rollover Window.jpg / V - Attached On 2025-01-15 09:01:36 UTC - Size: 1.74 MB - 32 views |
| [2025-01-15 12:10:06] |
| Jimmyy - Posts: 241 |
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I too have this issue. it pops up randomly, sometimes multiple times, on clicking on a random place on a chart.
Date Time Of Last Edit: 2025-01-15 15:22:24
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| [2025-01-15 15:34:37] |
| seandunaway - Posts: 316 |
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the yellow "symbol needs rollover" status box disappears after a few seconds, but the clickable area that launches that dialog remains maybe the mouse event could be removed with the status box |
| [2025-01-15 16:02:33] |
| Jimmyy - Posts: 241 |
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the yellow "symbol needs rollover" status box disappears after a few seconds, but the clickable area that launches that dialog remains
maybe the mouse event could be removed with the status box yes thats what i thought too - but sometimes i feel it happens anywhere on the chart randomly |
| [2025-01-16 03:08:08] |
| Sierra_Chart Engineering - Posts: 18285 |
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This is the first time we have heard of this. But we do see why it occurs during a chart replay. This will be resolved in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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