Support Board
Date/Time: Fri, 14 Mar 2025 12:50:29 +0000
Tick-NYSE and NISS data cut off
View Count: 255
| [2025-01-13 20:23:47] |
| User213504 - Posts: 79 |
|
I stopped receiving the above data about 2:10PM EST. I'm using V2732 and have restarted the program. The below message is from the log. I'll transmit the log if you require it. 025-01-13 20:08:03.242 | Triggering next historical data download in queue. 2025-01-13 20:08:03.242 | HD Request # 12 | Downloading Intraday chart data for NISS-NYSE to the file NISS-NYSE.scid. Service: statscalc 2025-01-13 20:08:03.242 | HD Request # 12 | Download start date-time: 2025-01-13 19:11:22.000000. File last date-time: 2025-01-13 19:11:22.714000 025-01-13 20:08:03.242 | HD Request # 12 | Using server: ds4.sierracharts.com port 10150 025-01-13 20:08:03.255 | Socket (5) | Creating socket. 025-01-13 20:08:03.255 | Socket (5) | New receive buffer size: 0 025-01-13 20:08:03.255 | Socket (5) | Connecting to IP: 67.214.125.7. 025-01-13 20:08:03.269 | Socket (3) | Socket gracefully closed by remote side. 025-01-13 20:08:03.269 | Socket (3) | Closed. 025-01-13 20:08:03.325 | HD Request # 12 | Setting DTC encoding to Binary VLS 025-01-13 20:08:03.325 | HD Request # 12 | Sending historical data logon request message. 025-01-13 20:08:03.402 | HD Request # 12 | Requesting Intraday data. Start date-time: 2025-01-13 19:11:22. Record interval: 0. Symbol: NISS-NYSE 025-01-13 20:08:03.410 | MESH25_FUT_CME[M] 5 Min #16 | Performing a full recalculation because it has been tagged. Chartbook: Micro ES.cht 025-01-13 20:08:03.425 | HD Request # 12 | Decompressing data. 025-01-13 20:08:03.474 | Chart #11 has tagged chart #1 for full recalculation. Chartbook: Micro ES.cht 025-01-13 20:08:03.493 | HD Request # 12 | Receiving Intraday data for NISS-NYSE starting at 2025-01-13 19:11:22.000000 025-01-13 20:08:03.493 | Socket (5) | CloseSocket call. 025-01-13 20:08:03.493 | Socket (5) | Shutdown started. Waiting for graceful close. 025-01-13 20:08:03.494 | Historical data download thread signaled to stop. 2025-01-13 20:08:03.494 | HD Request # 12 | Received 1 Intraday data record from 2025-01-13 19:11:22.000000 to 2025-01-13 19:11:22.000000 (0.0 seconds. Delay: 56.7 minutes) and wrote 0 records for NISS-NYSE 025-01-13 20:08:03.494 | HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2025-01-13 19:11:22.714000 025-01-13 20:08:03.494 | HD Request # 12 | Completion time: Os. 025-01-13 20:08:03.494 | HD Request # 12 | Intraday data download complete for NISS-NYSE. Unique request ID: 11 025-01-13 20:08:03.494 | Removing historical data download ID 11. 025-01-13 20:08:03.494 | Real-time Intraday chart data file updates started for NISS-NYSE 025-01-13 20:08:03.494 | Intraday chart data file opened for NISS-NYSE 025-01-13 20:08:03.494 | HD Request # 12 | Enabling Intraday chart updating for symbol. 025-01-13 20:08-03 494 L MESH25 EUT CMEIMI 2 Min #1 | Historical data dowpload for additional surbol NISS-NVSE with ID 11 has completed |
| [2025-01-13 20:26:58] |
| User299107 - Posts: 60 |
|
U.S. Equities, CFE, CBOE Indices Data Down - January 13, 2025
|
| [2025-01-13 20:48:01] |
| The Stealthy Trader - Posts: 188 |
|
Same here..what's going on?
|
| [2025-01-13 21:53:23] |
| Sierra_Chart Engineering - Posts: 18778 |
|
More details begin at post #23 here: US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: