Support Board
Date/Time: Fri, 14 Mar 2025 12:48:04 +0000
Open position disappeared from chart
View Count: 115
| [2025-01-13 16:15:31] |
| Jimmyy - Posts: 244 |
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v2657 when i switched from 15min to 5 min chart my open position disappeared. show orders and positons was checked. position was also showing in trade position window and i was also able to flatten the position from the chart (the position was still disappeared). i tried to uncheck show orders and positions and recheck it but it would automatically recheck itself and the open position would show up for a quick second and disappear again. Date Time Of Last Edit: 2025-01-13 16:17:47
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| [2025-01-13 17:55:39] |
| Jimmyy - Posts: 244 |
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happened again - this time after opening the position, to check my fill, i did show order fills and then my open position disappeared. and the same thing happens- it shows for a quick second if i try to check show orders and positions and also order fills |
| [2025-01-13 18:25:20] |
| Jimmyy - Posts: 244 |
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i dont get this - when i zoomed out my chart a lil bit - i found that the open position is visible with a very different price. trade activity log and trade position window is showing my position properly. i tried to close my SC and start it again but no change attaching a screen recording of the issue i am facing Date Time Of Last Edit: 2025-01-13 18:28:47
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Private File |
| [2025-01-14 15:52:50] |
| Sierra_Chart Engineering - Posts: 18778 |
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The exact issue is not clear for us. First thing to check is the position Average Price to make sure that is set as you require: Trading Information Windows: How Average Price for Positions Is Calculated and Used Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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