Support Board
Date/Time: Wed, 27 Nov 2024 15:42:59 +0000
2 questions
View Count: 1261
| [2014-09-16 07:16:20] |
| User30743 - Posts: 365 |
|
hi there, ive got a pair of questions/problems 1) it sometimes happens to me that i get a different price from what i have set in my stop order (one or two tick below/above the stoplimit order). how is it possible? for example - i have stoplos 10 ticks and it sometimes give me the fill at 8 tick and thus kick me out of the position before it comes to my stop, sometimes, on the other hand, the market moves faster and i get the fill not at my 10 ticks but at 11 or 12 tick loss. how is possoble to be it this way? shouldtn it be preciselly 10 ticks EVERYTIME when i use limit orders which are set at a specific price level? 2) there is a window (TRADING SERVICE LOG) that jumps into my screen when im in a trade and i dont know how to turn it off to make it impossible to jump there. i suppose it is quite simple but i dont know where to switch it off. i wound be happy if no windows ever jumped into the screen cos it is annoying (the video of what i mean is here https://www.youtube.com/watch?v=G8AteXE2v8E&feature=youtu.be) Date Time Of Last Edit: 2014-09-16 07:19:00
|
| [2014-09-16 07:45:23] |
| |
|
1. If Trade >> Trade Simulation Mode is disabled, we cannot offer any comments on this. 2. The Trade Service Log does report all order errors as well as other trading related information. When it opened up in the video, that is because the order was rejected and the details of that rejection is shown in the Trade Service Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-16 09:28:20] |
| User30743 - Posts: 365 |
|
1. what do u mean by that? who can offer the comments? 2. well, ok, i know that, but is it possible to make it impossible to jump on the screen? |
| [2014-09-19 07:35:06] |
| User30743 - Posts: 365 |
|
SO? is it possible to hide the jumping window TRADE SERVICE LOG? i know, it jumps there to tell me i have just made a mistake in putting orders, but i just dont need and dont want it to appear in the screen.. |
| [2014-09-19 12:29:30] |
| |
|
No, it is not. This is by design. This is the method by which an order error is communicated. That must be displayed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: