Support Board
Date/Time: Wed, 05 Feb 2025 07:38:01 +0000
problem DLL
View Count: 77
| [2025-01-06 21:37:15] |
| User41056 - Posts: 9 |
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I have a problem, today this warning appeared on one of my computers, how to solve this problem it works fine on the other 2025-01-06 22:24:46.645 | Warning: The Custom DLL study "markHvol_ver5.scsf_HorizontalLines" has just caused a CPU exception. * 2025-01-06 22:24:46.645 | Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from the chart and restart Sierra Chart. * 2025-01-06 22:24:48.140 | Warning: The Custom DLL study "markHvol_ver5.scsf_HorizontalLines" has just caused a CPU exception. * 2025-01-06 22:24:48.141 | Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from the chart and restart Sierra Chart. * 2025-01-06 22:24:51.641 | Warning: The Custom DLL study "markHvol_ver5.scsf_HorizontalLines" has just caused a CPU exception. * 2025-01-06 22:24:51.641 | Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from the chart and restart Sierra Chart. * 2025-01-06 22:24:55.170 | Warning: The Custom DLL study "markHvol_ver5.scsf_HorizontalLines" has just caused a CPU exception. * 2025-01-06 22:24:55.170 | Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from the chart and restart Sierra Chart. * 2025-01-06 22:24:57.162 | Warning: The Custom DLL study "markHvol_ver5.scsf_HorizontalLines" has just caused a CPU exception. * 2025-01-06 22:24:57.162 | Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from the chart and restart Sierra Chart. * 2025-01-06 22:24:58.161 | Warning: The Custom DLL study "markHvol_ver5.scsf_HorizontalLines" has just caused a CPU exception. * 2025-01-06 22:24:58.161 | Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from the chart and restart Sierra Chart. * 2025-01-06 22:24:58.662 | Warning: The Custom DLL study "markHvol_ver5.scsf_HorizontalLines" has just caused a CPU exception. * 2025-01-06 22:24:58.662 | Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from the chart and restart Sierra Chart. * |
| [2025-01-06 22:01:16] |
| John - SC Support - Posts: 37728 |
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If this is your study, then you need to determine why it is causing a CPU exception. If it is from another source, then you would need to have them review it and have them fix the issue of the CPU Exception. In either case, stop using the study, as it is causing issues, and when you get a "CPU Exception" you need to exit from Sierra Chart and restart it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-06 22:17:50] |
| User41056 - Posts: 9 |
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I have been working with this DLL on this computer for a year and there was no problem until today, the same DLL works on the second computer
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| [2025-01-06 22:36:24] |
| John - SC Support - Posts: 37728 |
|
You happened to find a particular situation where it is not fine. Whomever created the study needs to be informed that it is creating a CPU Exception and they need to address it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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