Support Board
Date/Time: Wed, 05 Feb 2025 17:02:56 +0000
Chart title showing
View Count: 138
| [2025-01-03 16:37:31] |
| 12VMan - Posts: 45 |
|
Hello, Some of my CL charts show "Delayed/Realtime" in the title bar - what does this mean. It is only on some CL chart, not all. I have attached a screenshot. I checked with my broker and I do have an active live data subscription for CL. They were not sure why Sierra would be showing this. |
 CL delayed data.png / V - Attached On 2025-01-03 16:37:02 UTC - Size: 2.35 KB - 25 views |
| [2025-01-06 14:48:39] |
| John - SC Support - Posts: 37753 |
|
We are not sure why that is showing as it is, but it does not mean anything in relation to the data. It is just information related to the description of the symbol. We will pass this along to engineering that it is showing up and see if they know why.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-07 20:58:57] |
| Sierra_Chart Engineering - Posts: 18285 |
|
This is now corrected. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-07 20:59:11
|
To post a message in this thread, you need to log in with your Sierra Chart account: