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Date/Time: Fri, 20 Sep 2024 04:10:42 +0000



Faaailure to update

View Count: 973

[2014-09-15 21:33:09]
tellerbe - Posts: 109
I am connected to the net. My charts download but will not update.

T. Ellerbee
[2014-09-15 22:11:46]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-09-15 22:40:01]
tellerbe - Posts: 109
Am sending Message Log via "Send for analysis" button
T. Ellerbee
[2014-09-15 22:42:29]
Sierra Chart Engineering - Posts: 104368
This is the problem:
WARNING: Your computer's clock is off by 86399 seconds. For help with this Date-Time issue, press the Send for Analysis button. | 2014-09-16 18:26:21

Refer to help topic 38 here:
http://www.sierrachart.com/index.php?page=doc/helpdetails38.html

Could you also give us one of the symbols you are having difficulty with. Part of the problem is that you may need to have that symbol authorized on your TransAct account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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