Support Board
Date/Time: Wed, 05 Feb 2025 06:00:53 +0000
Tool settings not loading completely after SC update
View Count: 106
| [2024-12-31 18:16:10] |
| User512353 - Posts: 59 |
|
I updated from SC2700 to SC2726. Since the update, some pre-configured tool drawing properties do not load completely when selected. Example: For the 'Horizontal Ray' tool, in Global Settings >> Tool Configs >> Horizontal Ray Config >> Settings I have a configuration that has Text Opaque = No Show End Point Price = Yes stored under TC3. (The SC defaults, also stored under TC1, of these two properties are reverse.) On a chart I create a new Horizontal Ray. This ray gets the SC defaults. a) I right-click the new ray and select Configuration >> Config 3 and the configuration loads OK. b) I right-click the new ray and select Chart Drawing Properties >> Settings >> Configurations >> TC3 or Chart Drawing Properties >> Config >> TC3 then the settings only load partially, e.g. the 'Line Color' and 'Line Width' load correctly and are immediately displayed, but the settings for 'Text Opaque' and 'Show End Point Price' do NOT load from the TC3 configuration Global Settings. |
| [2024-12-31 20:11:14] |
| Sierra_Chart Engineering - Posts: 18268 |
|
We are checking on this. We apologize for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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