Support Board
Date/Time: Tue, 22 Apr 2025 18:36:23 +0000
Chart Values not showing when using Crosshair
View Count: 247
| [2024-12-31 01:38:45] |
| florianh - Posts: 11 |
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Hello, when I use the Crosshair tool, I cannot see the actual chart values displaying on the values scale, they are simply not shown when I move the crosshair. I see that it's possible in many videos. I tried changing the colors of Chart Values: Price and Time Boxes and Crosshair and background colors, etc. But the values don't appear playing around with colors, my chart is using Global Graphic Settings. Please help, need to see the price values when moving crosshair.
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| [2024-12-31 03:40:53] |
| Sierra_Chart Engineering - Posts: 19305 |
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So just to be clear, you are referring to the Price and Time boxes when using the Chart Values Tool?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-02 15:53:29] |
| John - SC Support - Posts: 39418 |
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Check the colors for the "Chart Values: Price and Time Boxes" in the Graphics Settings. Make sure the Text and the Background are not set to the same color, which is what it sounds like is occurring at this time. Refer to the following and the item below it: Graphics Settings: Chart Values: Color of the Price and Time Boxes And double check to ensure you are changing the colors in the correct location (global versus chart). Refer to the following: Graphics Settings: Using Different Color and Graphics Settings for Specific Charts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-02 16:48:49] |
| florianh - Posts: 11 |
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Thanks John, that's exactly what I'm trying, but it doesn't work.
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| [2025-01-02 18:17:41] |
| John - SC Support - Posts: 39418 |
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For the chart that is having the issue, select "Chart >> Graphics Settings - Chart". Please tell us if there is a checkmark or not next to the option for "Use Global Graphics Settings Instead of These Settings" at the top of the window.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-05 22:58:42] |
| florianh - Posts: 11 |
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Ok, I finally found the problem. Tool Settings/Chart Values/Show Y Value and Time Boxes Date Time Of Last Edit: 2025-01-05 23:04:31
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