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Date/Time: Wed, 12 Mar 2025 04:47:10 +0000



Cannot create chart for platinum

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[2024-12-26 17:25:13]
User519560 - Posts: 5
My data service is CQG WebAPI. I have successfully created and traded a chart for E-Mini S&P 500, currently using symbol F.US.EPH25. I want to create a new chart for platinum, but cannot find the symbol. How do I create an intraday chart for platinum?
[2024-12-26 18:08:42]
John - SC Support - Posts: 38598
To find a particular symbol for the service you are connected to, select "File >> Find Symbol" and then open the appropriate section to find what you are looking for. In this case, Platinum is traded on the NYMEX exchange, so you need to open that section and find the appropriate symbol. Refer to the following:
File Menu: Find Symbol (File)

Note that you are not setup to get any real-time data for the NYMEX exchange from us, so you will not be able to get data for that symbol until you activate an exchange option that includes NYMEX. Refer to the following:
Denali Exchange Data Feed: Changing Denali Exchange Data Feed Exchange Selections
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-12-26 18:10:24

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