Login Page - Create Account

Support Board


Date/Time: Tue, 22 Apr 2025 10:29:15 +0000



Missing Data for single day (November 15, 2024) on VXN_CGI despite redownloading data

View Count: 313

[2024-12-25 08:10:18]
Instealer - Posts: 1
I'm running the current version of Sierra Chart(2726). I've followed "Retrying Downloading of Intraday Data" and I've tried deleting the VXN_CGI.scid file. Nov 15, 2024 is missing on my VXN_CGI chart and I don't know why. I have the Denali Exchange Data Feed CBOE Global Indexes activated.
[2024-12-25 08:22:14]
Sierra_Chart Engineering - Posts: 19305
We know about this. We will be adding it, we hope before the end of the year. We have the data but it requires importing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-01-16 15:05:42]
Sierra_Chart Engineering - Posts: 19305
Letting you know this data has been filled in.

Follow the instructions here to download it:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account