Login Page - Create Account

Support Board


Date/Time: Fri, 14 Mar 2025 12:20:42 +0000



“Text Config” (Global Settings) **stopped working** correctly since last Updates...

View Count: 133

[2024-12-20 10:44:18]
Rainer - Posts: 110
Since last update (Sunday Dec16.2024; incl. 2720) the usual Right-Click on Text and select from user pre-defined Text-Config list of 8 = no longer is functioning correctly ...

The user’s pre-defined TEXT+COLOR+FONT is still programmed (remains) in the Global/Tool/Text Config ((or right-click on text /Chart_Drawing_Properties/Text Properties’Dialog Box)) ..see attached pic … BUT when recall (click on) any of the 8-configs in the list, ONLY the COLOR & FONT & FONT’size are recalled **BUT NOT** the actual user'pre-defined **TEXT** … iow. it is not functioning "as per usual" and does not recall (auto-populate) upon onChart-Text change with right-click and select any of the list of 8-configs (user'pre-defined) Texts.

.. when manually load/check in Text’Properties Config, and flip between Tabs [Config]&[Settings] menu (Tabs) .. it does load and keep the retained TEXT+COLOR+FONT+size, from the list of 8-configs, it just does not populate on chart when/with right-click select any list'of'8 of config'ed.Texts.

Currently running 2 instances of SC on PC, after both update last Sunday the same above phenomenon/problem appeared on both SC instances.
imageSC Text Config Problem.jpg / V - Attached On 2024-12-20 10:40:35 UTC - Size: 473.59 KB - 39 views
[2024-12-22 06:53:12]
Sierra_Chart Engineering - Posts: 18778
Update to version 2725. Instructions:
Software Download: Fast Update

And, check this specific setting in Global Settings >> Tool Settings:

Applying Tool Configuration to Existing Drawing Updates Text:Yes
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-12-22 06:54:59

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account