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Date/Time: Wed, 12 Mar 2025 04:46:42 +0000

How to Post a Message for Support

Otc stocks

View Count: 286

[2024-12-20 03:11:35] #1 [Go To First Post]
User472677 - Posts: 362
With Sierra feed, I am not getting OTC stocks

[2024-12-20 15:00:17] #2 [Go To First Post]
John - SC Support - Posts: 38598
We do not have data for OTC stocks. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-12-21 02:37:34] #3 [Go To First Post]
User472677 - Posts: 362
Hi John, That is a major shortcoming of Sierra feed. Right now there is no convenient way to get otc data in sc for analysis. Please add otc data as soon as possible. If that is not possible, please restore symbol mapping for IB so that otc data can be in sierra chart. Sc made ib data unusable forcing sc subscribers to buy siera feed but sierra feed is incomplete without otc data. MANY IMPORTANT STOCKS AND ADRS TRADE ON OTC.

[2024-12-21 06:46:15] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 18750
We are not going to be adding, US OTC stocks to the Denali Data Feed. This does not make sense and is irrelevant and unrelated: please restore symbol mapping for IB so that otc data can be in sierra chart. Just simply use Interactive Brokers symbols to access whatever symbols Interactive Brokers has. Refer to: Interactive Brokers Symbols This is completely untrue: Sc made ib data unusable forcing sc subscribers to buy siera feed but sierra feed is incomplete without otc data. There is absolutely no need to contact us about any of this. You are free to do what you want, with Interactive Brokers data and use their symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-12-21 17:43:41] #5 [Go To First Post]
User472677 - Posts: 362
Can I use ib and sierra feed at the same time with the same instance so that otc symbols that are not provided by sc get data from ib?

[2024-12-23 14:50:57] #6 [Go To First Post]
John - SC Support - Posts: 38598
Yes. You just need to enter the symbol for Interactive Brokers using the appropriate Interactive Brokers symbol. Refer to the following: Interactive Brokers Symbols For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-12-24 05:49:59] #7 [Go To First Post]
User906935 - Posts: 2
Under service, which service do I select? I want to make sure both sierra feed and ib work

[2024-12-24 08:18:07] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 18750
Since you want to use data from Interactive Brokers, you need to select Interactive Brokers for the Current Selected Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-12-24 20:11:20] #9 [Go To First Post]
User472677 - Posts: 362
8f I select ib, would it not mess up all regular symbols? The reason i pay sc for data is because it is impractical to enter symbols in ib format. I want to use normal symbols. The only reason I want use ib dat is because of a major holin sc of not being to get otc symbols. I want to use ib only for those symbols that sc does not have. How?

[2024-12-25 18:05:13] #10 [Go To First Post]
Sierra_Chart Engineering - Posts: 18750
We recommend using two installations of Sierra Chart. One for Interactive Brokers. In that installation you would use OTC stock symbols and get the data from Interactive Brokers. Use another installation of Sierra Chart to use with the Denali Exchange Data Feed and US equities Data. Refer to: Using Multiple Data and Trading Services at the Same Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-25 18:05:46

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