Support Board
Date/Time: Tue, 22 Apr 2025 23:11:26 +0000
Error Downloading Historical Intraday Data
View Count: 101
| [2024-12-19 18:07:45] |
| mattuck2 - Posts: 1 |
|
Unable to load charts. I get the error "Error Downloading Historical Intraday Data" appear in a red box.
|
| [2024-12-19 18:10:20] |
| John - SC Support - Posts: 39428 |
|
You are getting your data from Rithmic, and they have a lack of historical data. Make sure you are not trying to load data further back than a few days. Also, do not use a Continuous Futures Contract with Rithmic data as they do not supply any data for a previous contract. Beyond the above, there is nothing else we can do to help. Refer to the following: Rithmic Trading Platform Service: Rithmic Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: