Support Board
Date/Time: Tue, 22 Apr 2025 23:14:05 +0000
huh? after reboot, Sierra now starts with Instance 2 !
View Count: 136
| [2024-12-19 06:37:40] |
| User59879 - Posts: 77 |
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After a reboot and Windows upgrade this morning, Sierra now suddenly starts with Instance 2, instead of the main instance it skips launching the master instance, and instance 2 is (of course) waiting to connect to the server (server is not there) and there is only one instance visible in the icons, so the main instance is really not running how can I fix this? |
| [2024-12-19 06:43:41] |
| Sierra_Chart Engineering - Posts: 19305 |
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Go to this folder on your system through the File Explorer. C:\SierraChart\ Run the Sierra Chart executable from there. We also see this installation you have: C:\SierraChart\SierraChartInstance_2\SierraChartInstance_2\ This path does not make sense. Remove this installation in that last subfolder. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-19 06:43:59
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| [2024-12-19 06:45:34] |
| User59879 - Posts: 77 |
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fixed, thank you for your speedy response and help!
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