Support Board
Date/Time: Tue, 22 Apr 2025 22:40:28 +0000
Problème de passage d'ordre et d'horaire
View Count: 124
| [2024-12-18 22:13:50] |
| User974240 - Posts: 6 |
|
Après la sortie de la mise en veille de mon ordinateur, impossible de sortir de ma position (Sim) et mes graphiques indiquent exactement une heure de retard par rapport à l'ordinateur. Je n'ai rien touché aux paramètres j'ai passé des ordres avant la mise en veille et tout fonctionnait. Que faire? |
 IMG_20241218_220816.jpg / V - Attached On 2024-12-18 22:10:54 UTC - Size: 1.08 MB - 44 views |
| [2024-12-18 23:22:55] |
| John - SC Support - Posts: 39428 |
|
The first thing, if this is a live trade and you are not able to close it out through Sierra Chart is to call your broker and have them resolve the open position for you. Next, the log you show is stating that you are trying to make changes to a live account but while in Simulation Mode. You either need to be in Simulation Mode and use a Simulation Account, or you need to not be in Simulation Mode and select your live trading account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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