Support Board
Date/Time: Tue, 22 Apr 2025 22:51:23 +0000
“AvailableFunds” and “CashBalance” in “Trade Account Monitor
View Count: 145
| [2024-12-17 08:27:11] |
| User781731 - Posts: 49 |
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The values in “AvailableFunds” and “CashBalance” are continuously changing despite there being NO positions open. It is ranging between .01-.08, i.e. about 8 cents. E.g. it goes between 15000.01 and 15000.08, sometimes changing by 1 or 3 cents at a time, constantly going up and down like this. Do you know why it is doing this? I can send a screen recording. |
| [2024-12-17 15:57:49] |
| John - SC Support - Posts: 39428 |
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What is the setting for "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-18 23:58:27] |
| Sierra_Chart Engineering - Posts: 19305 |
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We cannot help with this. You must be using as an external service that Sierra Chart has no control over.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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