Support Board
Date/Time: Wed, 23 Apr 2025 03:12:58 +0000
My Charts are Completely Messed Up!
View Count: 188
| [2024-12-14 20:14:02] |
| User986474 - Posts: 35 |
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Hi, It started with the region dividing lines not being there when I updated to version 2720. You then told me to update to version 2721 (pre-release). That did not fix the region dividing lines issue. I then (in the chart graphics setting had the black color of the dividing region lines put in the global settings and then ALL heck broke loose. My charts are completely messed up and I do not know how to get them back to where they were originally! Please contact me so that you can help me get my charts fixed. Thank you. Marvin Date Time Of Last Edit: 2024-12-14 20:30:07
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| [2024-12-14 20:20:28] |
| Sierra_Chart Engineering - Posts: 19307 |
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Updating is not going to help. That should never have been said but there is no harm in doing this either. It is irrelevant to the issue. We will give you a call. Update: We called and left a message. We will try later today (in the evening), Sunday or Monday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-14 20:21:49
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| [2024-12-14 20:44:36] |
| Sierra_Chart Engineering - Posts: 19307 |
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User called. Issues resolved. All of this was resolved through making color changes and other graphic settings changes in Global Settings >> Graphics Settings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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