Support Board
Date/Time: Wed, 23 Apr 2025 03:16:03 +0000
[Programming Help] - service renewal
View Count: 129
| [2024-12-14 05:48:46] |
| Palash.Sh1993 - Posts: 1 |
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i have opted for Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for non-professional Trading accounts and made a payment of 80 usd , but yet still it is shoeing delayed on my charts what should i do ?
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| [2024-12-16 14:35:00] |
| John - SC Support - Posts: 39428 |
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Everything on your account looks good, so you should be getting the real-time data. If you are still having a problem, then get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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