Support Board
Date/Time: Wed, 23 Apr 2025 03:19:18 +0000
updating account information
View Count: 101
| [2024-12-11 21:23:35] |
| User811998 - Posts: 1 |
|
Hello, I'm attempting to purchase a service package after my trial has ended. In order to do so I have to update my account information. I keep on encountering an error after I submit my updated information. It keeps sending me to another page stating "this page isn't working. sierrachart is unable to handle this request HTTP error 500." Are you able to point me in the right direction. Thank you. |
| [2024-12-11 21:55:52] |
| John - SC Support - Posts: 39428 |
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Please try again and let us know if you continue to have a problem. The Manage Account Information page can be accessed at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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