Support Board
Date/Time: Wed, 19 Mar 2025 03:38:14 +0000
Delayed data
View Count: 140
| [2024-12-08 19:29:42] |
| n8trading - Posts: 42 |
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I am getting delayed data on my Dorman account and on my Topstep account. I recently paid to be able to have data on 2 computers, but I just noticed in your documentation that you can't connect to the same data/trade service account on multiple machines. I was doing that before I realized, so maybe I messed something up? Thank you, |
| [2024-12-08 23:07:48] |
| n8trading - Posts: 42 |
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Well it looks ok now. Perhaps it just showed delayed because the market was closed, but I didn't recall seeing that before.
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| [2024-12-08 23:28:24] |
| Sierra_Chart Engineering - Posts: 18837 |
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Okay this is good. This is not necessarily true: noticed in your documentation that you can't connect to the same data/trade service account on multiple machines.
It depends upon what external Service is being used. For example, you can connect to Teton order routing from multiple computers. But this does not apply to market data. That does have restrictions based on exchange rules. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-08 23:28:57
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