Support Board
Date/Time: Wed, 19 Mar 2025 01:18:01 +0000
[Locked] Delayed Data for CME Group Notice
View Count: 141
[2024-12-02 14:43:05] |
User495734 - Posts: 41 |
Hi SC, My live data was locked as my live funded account had above 100 usd, but i didnt log in for a month. Have already logged into the live account for > 10 seconds and paid the 5.5 fee for services but still no live data. Whats the fix? Thanks |
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[2024-12-02 19:30:17] |
John - SC Support - Posts: 38782 |
You do not have any exchanges currently active. The exchange did not automatically renew on December 1, 2024 due to a lack of funds in your account at that time. You can reactivate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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