Login Page - Create Account

Support Board


Date/Time: Wed, 19 Mar 2025 01:18:01 +0000



[Locked] Delayed Data for CME Group Notice

View Count: 141

[2024-12-02 14:43:05]
User495734 - Posts: 41
Hi SC,

My live data was locked as my live funded account had above 100 usd, but i didnt log in for a month.

Have already logged into the live account for > 10 seconds and paid the 5.5 fee for services but still no live data. Whats the fix? Thanks
imageScreenshot 2024-12-02 224048.png / V - Attached On 2024-12-02 14:41:37 UTC - Size: 57.93 KB - 31 views
[2024-12-02 19:30:17]
John - SC Support - Posts: 38782
You do not have any exchanges currently active. The exchange did not automatically renew on December 1, 2024 due to a lack of funds in your account at that time. You can reactivate the exchange at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account