Support Board
Date/Time: Wed, 27 Nov 2024 14:39:36 +0000
studys not correct
View Count: 1098
| [2014-09-11 14:41:26] |
| User83963 - Posts: 18 |
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Moving averages/ Studys on my tic chart do not appear to be correct, I compared to another trading program and they are different. Also the other program showed a 5 tic pullback, Sierra pullback was 4 tic.
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| [2014-09-11 17:54:30] |
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This has to do with the underlying data itself. For tick by tick data when using Rithmic you need to be on Sierra Chart Service Package 5. Otherwise, the storage time unit is 2 seconds per record. To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package". The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your usage time is adjusted. ----- We have changed your service package to service package 5 temporarily for evaluation. Restart Sierra Chart. ----- Make sure you have a tick by tick data configuration: http://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php Make sure you re-download the data with Edit > Delete All Data and Download. However, when using Rithmic, the most recent 10 minutes of data, will be 1 minute data from Rithmic. ----- Make sure the chart Session Times match the other chart you are comparing to: http://www.sierrachart.com/index.php?page=doc/doc_SessionTimes.php Also the other program showed a 5 tic pullback, Sierra pullback was 4 tic.
We do not know what you mean by this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-11 17:55:50
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