Support Board
Date/Time: Fri, 27 Dec 2024 11:20:02 +0000
Bid/Ask Difference volume profile becomes black when chart window is maximized
View Count: 150
| [2024-11-29 16:12:24] |
| sean3000 - Posts: 60 |
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I have a detached chart with a volume profile using Ask Volume - Bid Volume for drawing and Difference of Bid And Ask Volume Coloring for coloring. This is how it normally looks (pink and blue bars): https://www.sierrachart.com/image.php?Image=1732896437177.png This is how it looks when I maximize the window (black bars): https://www.sierrachart.com/image.php?Image=1732896636395.png |
| [2024-11-29 21:18:08] |
| Sierra_Chart Engineering - Posts: 17672 |
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Check the Volume Bar Outline color setting: Volume By Price Study: Volume Bars Outline and Fill Colors (SG8) You might also need to adjust the Ticks Per Volume Bar: Volume By Price Study: Ticks Per Volume Bar Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-29 21:44:02] |
| sean3000 - Posts: 60 |
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I changed the Volume Bar Outline and Fill Color to white/white and the issue remains. I have Draw Outline When Coloring Bid Volume and Ask Volume set to "No" so I don't think this would be the cause. I tried a number of different tick sizes and the issue is still there. The issue also occurs when slightly increasing the height of the chart window. |
| [2024-11-29 21:48:04] |
| sean3000 - Posts: 60 |
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I just updated to 2712 and the issue has gone away.
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| [2024-11-29 21:59:03] |
| Sierra_Chart Engineering - Posts: 17672 |
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This is not a version specific issue. That is not possible. There have been no changes related to this. Are you using OpenGL?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-30 01:18:29] |
| sean3000 - Posts: 60 |
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Yes, I am using OpenGL.
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| [2024-12-02 21:11:12] |
| sean3000 - Posts: 60 |
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The issue is appearing again and a different chart is now flickering/flashing. I have seen the recommendations to disable OpenGL, but I prefer not to do that. Sierra Chart performs noticeably better with OpenGL enabled, and my charts are 10x faster with OpenGL on. I rebuilt the charts and the issue went away, so it was possibly due to a study configuration. Also, I usually have the title bar hidden, which can apparently create issues that are Windows-related and beyond the control of Sierra Chart. I understand OpenGL issues are likely outside the scope of support but I wanted to provide an update for anybody else who has a similar problem. |
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