Support Board
Date/Time: Wed, 19 Mar 2025 03:30:46 +0000
Delayed data in Sub instance
View Count: 131
| [2024-11-25 14:17:10] |
| User490328 - Posts: 11 |
|
Hi there I have denali data feed, and my main instance has real time data. However, as of this morning my sub instance, where I run my footprint is only displaying delayed data. I connected my main instance to my personal broker IBKR to ensure this had been done within the past month, and then changed data to SC Data - all services. My main instance is fine but the sub instance is still delayed. I have reloaded chart and restarted Sierra and the issue persists. Please note I created and deleted a ticket earlier as I thought it was resolved, but it's not - the data had refreshed but still delayed. Please advise how to resolve. thank you |
| [2024-11-25 18:51:08] |
| John - SC Support - Posts: 38782 |
|
We have responded in the other ticket. You only deleted the second response saying it was fixed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: