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Date/Time: Wed, 19 Mar 2025 01:16:00 +0000



Delayed data in Sub instance

View Count: 129

[2024-11-25 14:17:10]
User490328 - Posts: 11
Hi there

I have denali data feed, and my main instance has real time data. However, as of this morning my sub instance, where I run my footprint is only displaying delayed data. I connected my main instance to my personal broker IBKR to ensure this had been done within the past month, and then changed data to SC Data - all services. My main instance is fine but the sub instance is still delayed.

I have reloaded chart and restarted Sierra and the issue persists.

Please note I created and deleted a ticket earlier as I thought it was resolved, but it's not - the data had refreshed but still delayed.

Please advise how to resolve. thank you
[2024-11-25 18:51:08]
John - SC Support - Posts: 38782
We have responded in the other ticket. You only deleted the second response saying it was fixed.
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