Support Board
Date/Time: Wed, 19 Mar 2025 02:24:44 +0000
Delayed data in Sub instance
View Count: 130
| [2024-11-25 14:17:10] |
| User490328 - Posts: 11 |
|
Hi there I have denali data feed, and my main instance has real time data. However, as of this morning my sub instance, where I run my footprint is only displaying delayed data. I connected my main instance to my personal broker IBKR to ensure this had been done within the past month, and then changed data to SC Data - all services. My main instance is fine but the sub instance is still delayed. I have reloaded chart and restarted Sierra and the issue persists. Please note I created and deleted a ticket earlier as I thought it was resolved, but it's not - the data had refreshed but still delayed. Please advise how to resolve. thank you |
| [2024-11-25 18:51:08] |
| John - SC Support - Posts: 38782 |
|
We have responded in the other ticket. You only deleted the second response saying it was fixed.
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