Support Board
Date/Time: Thu, 21 Nov 2024 13:15:22 +0000
[User Discussion] - Issue with downloading market data.
View Count: 21
| [2024-11-20 18:47:10] |
| Jivi11223344 - Posts: 8 |
|
Hey team, My Sierra chart isnt printing orders, Initially waited for an hour, then downloaded and updated the current version and clicked on EDIT> translate symbol to current services. After an hour, it downloaded the historical data but isnt printing the live data and only printing more candles when I clock on the Translate symbol icon again. Also its showing an error notification on all my charts. Can you please help me out with the issue Attached screenshots |
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| [2024-11-20 19:10:34] |
| John - SC Support - Posts: 36174 |
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You are setup to get your data from Rithmic and they are having an issue with their data today.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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