Support Board
Date/Time: Thu, 21 Nov 2024 13:13:15 +0000
Sierra chart doesn't get any data (Rithmic connection)
View Count: 55
| [2024-11-20 15:26:14] |
| Vilmantas Nausėda - Posts: 1 |
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Hello, i have a problem with continuous contract data not being updated, no orders on DOM, nothing. Yesterday was lagging, but worked, previously hadn't got any issues. Can you help me with that? I am using Rithmic. Sierra chart updated, translate symbols also updated. |
 image_2024-11-20_171217639.png / V - Attached On 2024-11-20 15:23:22 UTC - Size: 185.54 KB - 15 views |
| [2024-11-20 17:14:22] |
| John - SC Support - Posts: 36174 |
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The issue is with Rithmic. There is nothing we can do about it. Refer to the following: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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