Support Board
Date/Time: Tue, 03 Dec 2024 17:14:48 +0000
Live data still not showing
View Count: 95
[2024-11-18 10:43:48] |
Omri - Posts: 15 |
Hi, since the down on Friday, I have received the missing data, but now looking at my watchlist, the data is not live yet. by this time my watchlist should be populated and it is all zeroes. is this a known issue? any ETA to offer? thanks in advance. |
[2024-11-18 13:19:17] |
Omri - Posts: 15 |
example symbols: TSLA_MBO, NVDA_MBO and many many more. not in real time, and no updates on watchlist.
|
[2024-11-18 16:25:06] |
John - SC Support - Posts: 36419 |
Everything is back to normal now. You should not be seeing any issues with the data. If you are still having an issue, then please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-11-18 16:36:25] |
Omri - Posts: 15 |
thanks. restarted and now it works. started the day with support SC-Data disabled for an interactive brokers trade service, turning on didn't work. after restart - ok. thanks |
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