Support Board
Date/Time: Wed, 27 Nov 2024 14:35:37 +0000
Historical data
View Count: 1035
| [2014-09-10 06:25:36] |
| User78347 - Posts: 17 |
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I'm trading the 6E future contract. On this contract i'm able to get history data until 16.9.2013 (see picture attached). I would like to get historical data from 2012 how can i do it? I wasn't able to change the date on the chart setting (see picture attached) |
Attachment Deleted.  2014-09-10_6e_weekly.png / V - Attached On 2014-09-10 06:25:14 UTC - Size: 44.4 KB - 324 views 2014-09-10_chart_setting.png / V - Attached On 2014-09-10 06:25:19 UTC - Size: 79.66 KB - 346 views |
| [2014-09-10 09:55:14] |
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Based upon what we see, re-download the data following these instructions: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading The settings are correct. We do not see any problems with those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-11 06:29:29] |
| User78347 - Posts: 17 |
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Thank you. I re-download the data following the instructions and i still have problem with the data. The history data is until 16.9.2013 (see new picture attached). There is a gap between 16.9.2013 untill 2006!! and i can't see this data. Once again I wasn't able to change the date on the chart setting (see new picture attached) |
| 2014-09-11_6e_weekly.png / V - Attached On 2014-09-11 06:24:22 UTC - Size: 70.05 KB - 354 views 2014-09-11_chart_settings_6e.png / V - Attached On 2014-09-11 06:24:27 UTC - Size: 86.19 KB - 319 views |
| [2014-09-11 06:33:39] |
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We need to test this. Do not worry about the Date Range, that only applies to the current contract. Not the historical contracts loaded in the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-11 18:48:05] |
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We think that you did not follow through the procedure to re-download the data for all of the futures contract symbols in the chart. The chart looks proper for us: http://www.sierrachart.com/image.php?l=141046121448.png The easiest thing to do is to select File >> Open Historical Chart. Delete all of the E6*.dly files. Press Cancel. Go to the chart and select Chart >> Reload and Recalculate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-11 18:48:52
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