Support Board
Date/Time: Wed, 04 Dec 2024 09:10:24 +0000
Friday TICK data outage
View Count: 136
| [2024-11-17 16:00:30] |
| BigBagel - Posts: 66 |
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I see that the issue was resolved, but am I suppose to be missing the data from Friday? I've deleted and redownloaded the data, it's still just flat.
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| [2024-11-17 16:35:29] |
| User83524 - Posts: 30 |
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Same here. No TICK data for Friday.
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| [2024-11-17 17:45:50] |
| Sierra_Chart Engineering - Posts: 17353 |
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Yes the data is missing. We do not have the ability to regenerate, market statistics data. The capability for that was never developed and would be very very complex.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-17 17:50:13] |
| BigBagel - Posts: 66 |
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That's ok, I didn't need for it to come back. I just thought since the issue was resolved, I should see the data.
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| [2024-11-17 18:08:06] |
| User83524 - Posts: 30 |
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I don't really care about data for Friday . . but will market statistics feed be available on Monday and future? Thanks!!!
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| [2024-11-17 18:10:06] |
| BigBagel - Posts: 66 |
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Yeah that's all I wanted to know
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| [2024-11-17 20:52:10] |
| Sierra_Chart Engineering - Posts: 17353 |
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Yes, market statistics, will be available, early Monday morning. Starting at 4 AM. Everything is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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