Support Board
Date/Time: Thu, 21 Nov 2024 13:15:42 +0000
Problem with
View Count: 67
| [2024-11-17 15:51:51] |
| User29419 - Posts: 17 |
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I have a study set up to plot the opening 5 minutes for the Asia and London sessions. For Asia, on Sunday night the plot starts at the high and low from the last bar plotted on Friday. Then it moves to the Asia session start, but the high or low stays anchored to the high or low from Friday depending on if the Asia open is higher or lower than the Friday close. This only occurs Sunday night. Below is a link to the Chart Image. https://www.sierrachart.com/image.php?Image=1731857438125.png Study Settings: In:1 19:00:00 In:2 19:04:59 In:3 120 In:6 12:00:00 In:7 Yes In:8 High In:9 Low In:10 No |
 Study Settings.png / V - Attached On 2024-11-17 15:26:13 UTC - Size: 79.1 KB - 11 views Chart Image.png / V - Attached On 2024-11-17 15:26:30 UTC - Size: 329.46 KB - 12 views |
| [2024-11-18 15:56:26] |
| John - SC Support - Posts: 36174 |
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We do not know why this is occurring. Please get us that chart so we can take a look. Follow these instructions to get us the chart: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-18 17:30:00] |
| User29419 - Posts: 17 |
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I saved the new chartbook with only one chart. Not sure if I got it attached correctly, when I Preview the message it says Attachment Deleted.
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Private File |
| [2024-11-18 21:08:45] |
| John - SC Support - Posts: 36174 |
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We received the chart and we see why this is occurring, but we will need a few days to work out how to fix it, as it is a coding issue due to the way the times work from Friday to Sunday evening.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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