Support Board
Date/Time: Tue, 03 Dec 2024 17:39:55 +0000
Uncontrolled Trade Orders
View Count: 97
| [2024-11-15 02:29:46] |
| User630447 - Posts: 10 |
|
https://www.sierrachart.com/image.php?Image=1731637500349.png I am getting 'runaway' <for lack of a better term> orders in my charts/templates. It is happening on all my charts (I have about 8). If I run a replay it typically does not happen all the time. But if I let Sierra run, the attached is what I end up seeing on every chart, regardless of the strategy or symbol loaded. This only started happening about 4 days ago, and before that was running fine and I have NOT added any new indicators/strategies in at least 7 or 8 days, so this issue has arisen without making any new changes. Thoughts? Thank you. |
 Errors.JPG / V - Attached On 2024-11-15 02:22:33 UTC - Size: 662.75 KB - 18 views |
| [2024-11-15 14:47:47] |
| John - SC Support - Posts: 36424 |
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You need to look at your Trade Activity Log and see what it shows for where those orders are coming from. Refer to the following: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order If you have an automated system and it points to that, then you need to look at why your system is doing this. If it shows that these are manual entries, then our best guess is that you have a keyboard shortcut setup to enter an order and a key is stuck on your keyboard, causing these to be constantly entered. This is something you will need to look into as to why it is occurring. Sierra Chart is not going to create orders without an input of some kind from the user. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-15 17:46:31] |
| User630447 - Posts: 10 |
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I go to the Trade Activity Log and it is completely empty. There is no history of trades (I only did replay in SIM if that matters). What do I need to do to get the trades to populate the trade activity log? Thanks. Dana |
| [2024-11-15 19:36:09] |
| John - SC Support - Posts: 36424 |
|
The information is there, you just need to setup your filters correctly. Refer to the following: Trade Activity Log: Viewing Historical Trade Activity For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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