Support Board
Date/Time: Tue, 03 Dec 2024 18:11:18 +0000
MNQ is disconnected. Please check.
View Count: 84
| [2024-11-12 15:35:28] |
| User223734 - Posts: 103 |
|
2024-11-12 06:16:37.510 | Trade activity files set size: 453 2024-11-12 06:16:37.583 | Reading Internal Order ID file. 2024-11-12 06:16:37.586 | Reading Trade Orders file. 2024-11-12 06:16:37.586 | Reading Trade Positions file. 2024-11-12 06:16:37.587 | Reading Trade Account Data files. 2024-11-12 06:16:37.588 | Software version: 2671 64-bit 2024-11-12 06:16:37.588 | Primary Thread ID: 75692 2024-11-12 06:16:37.588 | Usage end date: 2025-02-05 2024-11-12 06:16:37.588 | Enabled for: Sierra Chart Historical Data Service. 2024-11-12 06:16:37.588 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-11-12 06:16:37.588 | Enabled for: Delayed Denali Exchange Data Feed. 2024-11-12 06:16:37.588 | Enabled for exchange2: CME (Trading Account Required) 2024-11-12 06:16:37.588 | Enabled for exchange2: CBOT (Trading Account Required) 2024-11-12 06:16:37.588 | Enabled for exchange2: COMEX (Trading Account Required) 2024-11-12 06:16:37.588 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-11-12 06:16:37.588 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-11-12 06:16:37.588 | Current selected Data/Trading service: SC Data - All Services 2024-11-12 06:16:37.588 | Custom symbol settings values: enabled 2024-11-12 06:16:37.588 | Chart Update Interval: 500 2024-11-12 06:16:37.588 | Intraday Data Storage Time Unit: 0 2024-11-12 06:16:37.588 | Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-11-12 06:16:37.588 | 2024-11-12 12:16:37 Local computer time in UTC 2024-11-12 06:16:37.588 | 2024-11-12 06:16:37 Local computer time in SC Time Zone 2024-11-12 06:16:37.588 | 2024-11-12 12:16:36 Server time in UTC 2024-11-12 06:16:37.588 | Local computer UTC time and Server UTC time difference: 0 seconds. 2024-11-12 06:16:37.588 | Program path: C:\SierraChart\ 2024-11-12 06:16:37.588 | Data Files path: C:\SierraChart\Data\ 2024-11-12 06:16:37.588 | OS Version Number: 10.0 2024-11-12 06:16:37.588 | Locale Setting: C 2024-11-12 06:16:37.599 | DLLs: UserContributedStudies_64.dll 2024-11-12 06:16:37.599 | Allowed protected custom studies: 2024-11-12 06:16:37.599 | Crash reporter started: true 2024-11-12 06:16:37.599 | 2024-11-12 06:16:37.600 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2024-11-12 06:16:37.652 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-11-12 06:16:38.005 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-11-12 06:16:38.005 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-11-12 06:16:40.095 | Requested user files to download. 2024-11-12 06:16:40.209 | Received 5 login tokens. 2024-11-12 06:16:40.630 | Symbol settings MD5 received. Request ID: 1. 2024-11-12 06:16:40.630 | Symbol settings are up-to-date for scdataallservices. 2024-11-12 06:16:42.094 | 2024-11-12 06:16:42.094 | SC Data - All Services | Connected to server complete. 2024-11-12 06:16:42.095 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-11-12 06:16:44.998 | Files to Open on Startup | File does not exist: C:\SierraChart\Data\ExampleChartbook.cht 2024-11-12 06:17:14.635 | Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7fffb3060000 2024-11-12 06:17:14.700 | MNQZ24-CME [C] 1 Min #2 | Reloading chart. 2024-11-12 06:17:14.767 | Starting DelayedDownloadMonitoringTimer 2024-11-12 06:17:14.767 | Starting HDTimeoutTimer 2024-11-12 06:17:14.768 | Added historical Intraday data request for MNQZ24-CME to the queue. 2024-11-12 06:17:14.769 | Triggering next historical data download in queue. 2024-11-12 06:17:14.769 | MNQZ24-CME [C] 1 Min #2 | Waiting for historical downloads to complete with the IDs: 1, 2024-11-12 06:17:14.819 | MNQZ24-CME [C] 1 Min #6 | Reloading chart. 2024-11-12 06:17:14.820 | MNQZ24-CME [C] 1 Min #6 | Waiting for historical downloads to complete with the IDs: 1, 2024-11-12 06:17:14.838 | MNQZ24-CME [C] 5 Min #7 | Reloading chart. 2024-11-12 06:17:14.838 | MNQZ24-CME [C] 5 Min #7 | Waiting for historical downloads to complete with the IDs: 1, 2024-11-12 06:17:14.868 | MNQZ24-CME [C] 30 Min #8 | Reloading chart. 2024-11-12 06:17:14.868 | MNQZ24-CME [C] 30 Min #8 | Waiting for historical downloads to complete with the IDs: 1, 2024-11-12 06:17:14.890 | Mapping MNQZ24-CME to MNQZ24. Service code: cme 2024-11-12 06:17:14.890 | Using symbol data fast lookup vector 2024-11-12 06:17:14.891 | HD Request # 1 | Downloading Intraday chart data for MNQZ24-CME to the file MNQZ24-CME.scid. Service: cme 2024-11-12 06:17:14.892 | HD Request # 1 | Download start date-time: 2024-11-12 03:09:20.000000. File last date-time: 2024-11-12 03:09:20.343000 2024-11-12 06:17:14.893 | HD Request # 1 | Using server: ds28.sierracharts.com port 10150 2024-11-12 06:17:14.895 | Socket (1) | Creating socket. 2024-11-12 06:17:14.895 | Socket (1) | New receive buffer size: 0 2024-11-12 06:17:14.895 | Socket (1) | Connecting to IP: 67.214.125.5. 2024-11-12 06:17:15.276 | HD Request # 1 | Setting DTC encoding to Binary VLS 2024-11-12 06:17:15.276 | HD Request # 1 | Sending historical data logon request message. 2024-11-12 06:17:15.954 | HD Request # 1 | Requesting Intraday data. Start date-time: 2024-11-12 03:09:20. Record interval: 0. Symbol: MNQZ24 2024-11-12 06:17:16.139 | HD Request # 1 | Decompressing data. 2024-11-12 06:17:16.521 | HD Request # 1 | Receiving Intraday data for MNQZ24-CME starting at 2024-11-12 03:09:20.343000 2024-11-12 06:17:16.895 | HD Request # 1 | Timestamp of first Intraday data file record written: 2024-11-12 03:09:20.634000. 2024-11-12 06:17:17.259 | Socket (1) | CloseSocket call. 2024-11-12 06:17:17.259 | Socket (1) | Shutdown started. Waiting for graceful close. 2024-11-12 06:17:17.259 | Historical data download thread signaled to stop. 2024-11-12 06:17:17.259 | HD Request # 1 | Received 73942 Intraday data records from 2024-11-12 03:09:20.343000 to 2024-11-12 06:17:15.264000 (3.1 hours. Delay: 2.0 seconds) and wrote 73941 records for MNQZ24-CME 2024-11-12 06:17:17.265 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2024-11-12 12:17:15.264000 2024-11-12 06:17:17.265 | HD Request # 1 | Completion time: 3s. 2024-11-12 06:17:17.265 | HD Request # 1 | Intraday data download complete for MNQZ24-CME. Unique request ID: 1 2024-11-12 06:17:17.265 | Removing historical data download ID 1. 2024-11-12 06:17:17.265 | Real-time Intraday chart data file updates started for MNQZ24-CME 2024-11-12 06:17:17.265 | Intraday chart data file opened for MNQZ24-CME 2024-11-12 06:17:17.265 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2024-11-12 06:17:17.265 | 2024-11-12 06:17:17.265 | No download requests in the queue to start downloads for. 2024-11-12 06:17:17.265 | Historical data for MNQZ24-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-11-12 06:17:17.311 | MNQZ24-CME [C] 1 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. 2024-11-12 06:17:17.312 | MNQZ24-CME [C] 1 Min #6 | Reloading chart. 2024-11-12 06:17:17.326 | MNQZ24-CME [C] 5 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. 2024-11-12 06:17:17.327 | MNQZ24-CME [C] 5 Min #7 | Reloading chart. 2024-11-12 06:17:17.360 | MNQZ24-CME [C] 30 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. 2024-11-12 06:17:17.386 | MNQZ24-CME [C] 30 Min #8 | Reloading chart. 2024-11-12 06:17:17.443 | Socket (1) | Socket gracefully closed by remote side. 2024-11-12 06:17:17.443 | Socket (1) | Closed. 2024-11-12 06:17:17.656 | MNQZ24-CME [C] 5 Min #7 | Chart data loading complete. 2024-11-12 06:17:17.688 | MNQZ24-CME [C] 1 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. 2024-11-12 06:17:17.689 | MNQZ24-CME [C] 1 Min #2 | Reloading chart. 2024-11-12 06:17:17.814 | MNQZ24-CME [C] 1 Min #6 | Reloading chart. 2024-11-12 06:17:17.828 | MNQZ24-CME [C] 5 Min #7 | Reloading chart. 2024-11-12 06:17:17.876 | MNQZ24-CME [C] 30 Min #8 | Reloading chart. 2024-11-12 06:17:18.154 | MNQZ24-CME [C] 5 Min #7 | Chart data loading complete. 2024-11-12 06:17:18.187 | MNQZ24-CME [C] 1 Min #2 | Reloading chart. 2024-11-12 06:17:18.310 | Denali Data Feed | Starting real-time market data updates for: MNQZ24-CME (MNQZ24). ID: 1 Service code: cme 2024-11-12 06:17:18.312 | Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 10048 2024-11-12 06:17:18.313 | DTC Client socket (1) | Creating socket. 2024-11-12 06:17:18.313 | DTC Client socket (1) | New receive buffer size: 0 2024-11-12 06:17:18.313 | DTC Client socket (1) | Connecting to IP: 69.39.70.248. 2024-11-12 06:17:18.315 | Denali Data Feed | Requesting security definition data for: MNQZ24-CME (MNQZ24). ID: 1 2024-11-12 06:17:18.497 | Denali Data Feed | Network connection to server complete. 2024-11-12 06:17:18.497 | Denali Data Feed | Starting socket receive thread. 2024-11-12 06:17:18.497 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-11-12 06:17:18.695 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-11-12 06:17:18.695 | Denali Data Feed | Sending logon request message. 2024-11-12 06:17:19.792 | Denali Data Feed | Received logon response. 2024-11-12 06:17:19.792 | Denali Data Feed | Server Name: SC Realtime Server. 2024-11-12 06:17:19.792 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-11-12 06:17:19.792 | Denali Data Feed | Successfully connected. 2024-11-12 06:17:19.792 | Denali Data Feed | Trading is not supported. 2024-11-12 06:17:19.792 | Denali Data Feed | MarketDepthIsSupported: 1 2024-11-12 06:17:19.792 | Added historical Intraday data request for MNQZ24-CME to the queue. 2024-11-12 06:17:19.792 | Intraday data recording state for symbol MNQZ24-CME is set to download 'Pending'. 2024-11-12 06:17:19.792 | Triggering next historical data download in queue. 2024-11-12 06:17:19.792 | Denali Data Feed | Restarting real-time data updates for symbol: MNQZ24-CME -> MNQZ24 2024-11-12 06:17:19.792 | Delaying start of download for MNQZ24-CME. 2024-11-12 06:17:20.074 | Denali Data Feed | Setting external service identifier for symbol MNQZ24-CME to 42008411 2024-11-12 06:17:20.074 | Denali Data Feed | Received security definition for symbol MNQZ24-CME 2024-11-12 06:17:25.765 | HD Request # 2 | Downloading Intraday chart data for MNQZ24-CME to the file MNQZ24-CME.scid. Service: cme 2024-11-12 06:17:25.766 | HD Request # 2 | Download start date-time: 2024-11-12 06:17:15.000000. File last date-time: 2024-11-12 06:17:15.264000 2024-11-12 06:17:25.766 | HD Request # 2 | Using server: ds32.sierracharts.com port 10149 2024-11-12 06:17:25.772 | Socket (2) | Creating socket. 2024-11-12 06:17:25.772 | Socket (2) | New receive buffer size: 0 2024-11-12 06:17:25.772 | Socket (2) | Connecting to IP: 67.214.125.3. 2024-11-12 06:17:26.160 | HD Request # 2 | Setting DTC encoding to Binary VLS 2024-11-12 06:17:26.160 | HD Request # 2 | Sending historical data logon request message. 2024-11-12 06:17:26.836 | HD Request # 2 | Requesting Intraday data. Start date-time: 2024-11-12 06:17:15. Record interval: 0. Symbol: MNQZ24 2024-11-12 06:17:27.023 | HD Request # 2 | Decompressing data. 2024-11-12 06:17:27.207 | HD Request # 2 | Receiving Intraday data for MNQZ24-CME starting at 2024-11-12 06:17:15.107000 2024-11-12 06:17:27.208 | Socket (2) | CloseSocket call. 2024-11-12 06:17:27.208 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-11-12 06:17:27.208 | Historical data download thread signaled to stop. 2024-11-12 06:17:27.208 | HD Request # 2 | Timestamp of first Intraday data file record written: 2024-11-12 06:17:16.145000. 2024-11-12 06:17:27.208 | HD Request # 2 | Received 93 Intraday data records from 2024-11-12 06:17:15.107000 to 2024-11-12 06:17:27.078000 (12.0 seconds. Delay: 0.1 seconds) and wrote 87 records for MNQZ24-CME 2024-11-12 06:17:27.220 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2024-11-12 12:17:27.078000 2024-11-12 06:17:27.220 | Added 5 Time and Sales records to Intraday data file for MNQZ24-CME after download. 2024-11-12 06:17:27.221 | HD Request # 2 | Completion time: 2s. 2024-11-12 06:17:27.221 | HD Request # 2 | Intraday data download complete for MNQZ24-CME. Unique request ID: 2 2024-11-12 06:17:27.221 | Removing historical data download ID 2. 2024-11-12 06:17:27.221 | Real-time Intraday chart data file updates started for MNQZ24-CME 2024-11-12 06:17:27.221 | Intraday chart data file opened for MNQZ24-CME 2024-11-12 06:17:27.221 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2024-11-12 06:17:27.221 | 2024-11-12 06:17:27.221 | No download requests in the queue to start downloads for. 2024-11-12 06:17:27.393 | Socket (2) | Socket gracefully closed by remote side. 2024-11-12 06:17:27.393 | Socket (2) | Closed. 2024-11-12 06:17:28.106 | Opened cached Intraday file: C:\SierraChart\Data\MNQZ24-CME.scid. Thread ID: 65380 2024-11-12 06:17:39.974 | MNQZ24-CME [C][M] 30 Min #8 | Chart data loading complete. 2024-11-12 06:17:46.610 | MNQZ24-CME [C][M] 1 Min #6 | Chart data loading complete. 2024-11-12 06:17:47.166 | MNQZ24-CME [C][M] 1 Min #2 | Chart data loading complete. 2024-11-12 06:18:28.685 | MNQZ24-CME [C][M] 1 Min #2 | + Error reading record for update Intraday chart. Invalid cache index 2024-11-12 06:19:41.803 | Saved Chartbook: MNQ XXX.Cht. Time: 0.0061 seconds. 2024-11-12 06:20:01.598 | MNQZ24-CME [C][M] 5 Min #7 | Reloading chart. 2024-11-12 06:20:01.610 | MNQZ24-CME [C][M] 5 Min #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MNQZ24-CME.scid 2024-11-12 06:20:01.614 | MNQZ24-CME [C][M] 5 Min #7 | Chart data loading complete. 2024-11-12 08:05:25.912 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-11-12 08:05:25.912 | DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-11-12 08:05:25.912 | DTC Client socket (1) | CloseSocket call. 2024-11-12 08:05:25.912 | Denali Data Feed | Waiting for socket receive thread to end 2024-11-12 08:05:25.912 | DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-11-12 08:05:25.912 | DTC Client socket (1) | Closed. 2024-11-12 08:05:25.913 | DTC Client socket (0) | CloseSocket call. 2024-11-12 08:05:25.913 | Denali Data Feed | Disconnected from the server. 2024-11-12 08:05:25.914 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-11-12 08:05:28.909 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 443 2024-11-12 08:05:29.098 | DTC Client socket (1) | Creating socket. 2024-11-12 08:05:29.098 | DTC Client socket (1) | New receive buffer size: 0 2024-11-12 08:05:29.098 | DTC Client socket (1) | Connecting to IP: 69.39.70.246. 2024-11-12 08:05:29.317 | Denali Data Feed | Network connection to server complete. 2024-11-12 08:05:29.317 | Denali Data Feed | Starting socket receive thread. 2024-11-12 08:05:29.317 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-11-12 08:05:29.560 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-11-12 08:05:29.560 | Denali Data Feed | Sending logon request message. 2024-11-12 08:05:31.335 | Denali Data Feed | Received logon response. 2024-11-12 08:05:31.335 | Denali Data Feed | Server Name: SC Realtime Server. 2024-11-12 08:05:31.335 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-11-12 08:05:31.335 | Denali Data Feed | Successfully connected. 2024-11-12 08:05:31.335 | Denali Data Feed | Trading is not supported. 2024-11-12 08:05:31.335 | Denali Data Feed | MarketDepthIsSupported: 1 2024-11-12 08:05:31.336 | Added historical Intraday data request for MNQZ24-CME to the queue. 2024-11-12 08:05:31.336 | Intraday data recording state for symbol MNQZ24-CME is set to download 'Pending'. 2024-11-12 08:05:31.336 | Triggering next historical data download in queue. 2024-11-12 08:05:31.336 | Denali Data Feed | Restarting real-time data updates for symbol: MNQZ24-CME -> MNQZ24 2024-11-12 08:05:31.337 | HD Request # 3 | Downloading Intraday chart data for MNQZ24-CME to the file MNQZ24-CME.scid. Service: cme 2024-11-12 08:05:31.343 | HD Request # 3 | Download start date-time: 2024-11-12 08:05:06.000000. File last date-time: 2024-11-12 08:05:06.120000 2024-11-12 08:05:31.343 | HD Request # 3 | Using server: ds26.sierracharts.com port 10150 2024-11-12 08:05:31.351 | Socket (2) | Creating socket. 2024-11-12 08:05:31.351 | Socket (2) | New receive buffer size: 0 2024-11-12 08:05:31.351 | Socket (2) | Connecting to IP: 38.120.62.82. 2024-11-12 08:05:31.681 | Denali Data Feed | Setting external service identifier for symbol MNQZ24-CME to 42008411 2024-11-12 08:05:31.681 | Denali Data Feed | Received security definition for symbol MNQZ24-CME 2024-11-12 08:05:31.789 | HD Request # 3 | Setting DTC encoding to Binary VLS 2024-11-12 08:05:31.789 | HD Request # 3 | Sending historical data logon request message. 2024-11-12 08:05:32.547 | HD Request # 3 | Requesting Intraday data. Start date-time: 2024-11-12 08:05:06. Record interval: 0. Symbol: MNQZ24 2024-11-12 08:05:32.760 | HD Request # 3 | Decompressing data. 2024-11-12 08:05:32.974 | HD Request # 3 | Receiving Intraday data for MNQZ24-CME starting at 2024-11-12 08:05:06.120000 2024-11-12 08:05:32.974 | Socket (2) | CloseSocket call. 2024-11-12 08:05:32.974 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-11-12 08:05:32.974 | Historical data download thread signaled to stop. 2024-11-12 08:05:32.974 | HD Request # 3 | Timestamp of first Intraday data file record written: 2024-11-12 08:05:07.122000. 2024-11-12 08:05:32.974 | HD Request # 3 | Received 191 Intraday data records from 2024-11-12 08:05:06.120000 to 2024-11-12 08:05:32.643001 (26.5 seconds. Delay: 0.3 seconds) and wrote 190 records for MNQZ24-CME 2024-11-12 08:05:32.981 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2024-11-12 14:05:32.643001 2024-11-12 08:05:32.981 | Added 5 Time and Sales records to Intraday data file for MNQZ24-CME after download. 2024-11-12 08:05:32.981 | HD Request # 3 | Completion time: 1s. 2024-11-12 08:05:32.981 | HD Request # 3 | Intraday data download complete for MNQZ24-CME. Unique request ID: 3 2024-11-12 08:05:32.981 | Removing historical data download ID 3. 2024-11-12 08:05:32.981 | Real-time Intraday chart data file updates started for MNQZ24-CME 2024-11-12 08:05:32.981 | Intraday chart data file opened for MNQZ24-CME 2024-11-12 08:05:32.981 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2024-11-12 08:05:32.981 | 2024-11-12 08:05:32.981 | No download requests in the queue to start downloads for. 2024-11-12 08:05:33.188 | Socket (2) | Socket gracefully closed by remote side. 2024-11-12 08:05:33.188 | Socket (2) | Closed. 2024-11-12 08:05:33.198 | Chart #8 has tagged chart #2 for full recalculation. Chartbook: MNQ XXX.Cht 2024-11-12 08:05:33.198 | Chart #8 has tagged chart #6 for full recalculation. Chartbook: MNQ XXX.Cht 2024-11-12 08:05:33.620 | MNQZ24-CME [C][M] 1 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: MNQ XXX.Cht 2024-11-12 08:05:34.090 | MNQZ24-CME [C][M] 1 Min #6 | Performing a full recalculation because it has been tagged. Chartbook: MNQ XXX.Cht 2024-11-12 08:05:36.992 | Opened cached Intraday file: C:\SierraChart\Data\MNQZ24-CME.scid. Thread ID: 65380 2024-11-12 09:29:20.021 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-11-12 09:29:20.021 | DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-11-12 09:29:20.021 | DTC Client socket (1) | CloseSocket call. 2024-11-12 09:29:20.021 | DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-11-12 09:29:20.021 | Denali Data Feed | Waiting for socket receive thread to end 2024-11-12 09:29:20.021 | DTC Client socket (1) | Closed. 2024-11-12 09:29:20.022 | DTC Client socket (0) | CloseSocket call. 2024-11-12 09:29:20.022 | Denali Data Feed | Disconnected from the server. 2024-11-12 09:29:20.022 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-11-12 09:29:23.013 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2024-11-12 09:29:23.060 | DTC Client socket (1) | Creating socket. 2024-11-12 09:29:23.060 | DTC Client socket (1) | New receive buffer size: 0 2024-11-12 09:29:23.060 | DTC Client socket (1) | Connecting to IP: 67.214.125.5. 2024-11-12 09:29:23.237 | Denali Data Feed | Network connection to server complete. 2024-11-12 09:29:23.237 | Denali Data Feed | Starting socket receive thread. 2024-11-12 09:29:23.237 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-11-12 09:29:23.449 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-11-12 09:29:23.449 | Denali Data Feed | Sending logon request message. 2024-11-12 09:29:24.480 | Denali Data Feed | Received logon response. 2024-11-12 09:29:24.480 | Denali Data Feed | Server Name: SC Realtime Server. 2024-11-12 09:29:24.480 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-11-12 09:29:24.480 | Denali Data Feed | Successfully connected. 2024-11-12 09:29:24.480 | Denali Data Feed | Trading is not supported. 2024-11-12 09:29:24.480 | Denali Data Feed | MarketDepthIsSupported: 1 2024-11-12 09:29:24.480 | Added historical Intraday data request for MNQZ24-CME to the queue. 2024-11-12 09:29:24.480 | Intraday data recording state for symbol MNQZ24-CME is set to download 'Pending'. 2024-11-12 09:29:24.480 | Triggering next historical data download in queue. 2024-11-12 09:29:24.480 | Denali Data Feed | Restarting real-time data updates for symbol: MNQZ24-CME -> MNQZ24 2024-11-12 09:29:24.480 | HD Request # 4 | Downloading Intraday chart data for MNQZ24-CME to the file MNQZ24-CME.scid. Service: cme 2024-11-12 09:29:24.488 | HD Request # 4 | Download start date-time: 2024-11-12 09:29:02.000000. File last date-time: 2024-11-12 09:29:02.441001 2024-11-12 09:29:24.488 | HD Request # 4 | Using server: ds28.sierracharts.com port 10149 2024-11-12 09:29:24.490 | Socket (2) | Creating socket. 2024-11-12 09:29:24.490 | Socket (2) | New receive buffer size: 0 2024-11-12 09:29:24.490 | Socket (2) | Connecting to IP: 67.214.125.5. 2024-11-12 09:29:24.761 | Denali Data Feed | Setting external service identifier for symbol MNQZ24-CME to 42008411 2024-11-12 09:29:24.761 | Denali Data Feed | Received security definition for symbol MNQZ24-CME 2024-11-12 09:29:24.873 | HD Request # 4 | Setting DTC encoding to Binary VLS 2024-11-12 09:29:24.873 | HD Request # 4 | Sending historical data logon request message. 2024-11-12 09:29:25.548 | HD Request # 4 | Requesting Intraday data. Start date-time: 2024-11-12 09:29:02. Record interval: 0. Symbol: MNQZ24 2024-11-12 09:29:25.733 | HD Request # 4 | Decompressing data. 2024-11-12 09:29:25.921 | HD Request # 4 | Receiving Intraday data for MNQZ24-CME starting at 2024-11-12 09:29:02.021000 2024-11-12 09:29:25.921 | Socket (2) | CloseSocket call. 2024-11-12 09:29:25.922 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-11-12 09:29:25.922 | Historical data download thread signaled to stop. 2024-11-12 09:29:25.922 | HD Request # 4 | Timestamp of first Intraday data file record written: 2024-11-12 09:29:02.480000. 2024-11-12 09:29:25.922 | HD Request # 4 | Received 870 Intraday data records from 2024-11-12 09:29:02.021000 to 2024-11-12 09:29:25.774001 (23.8 seconds. Delay: 0.1 seconds) and wrote 843 records for MNQZ24-CME 2024-11-12 09:29:25.927 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2024-11-12 15:29:25.774001 2024-11-12 09:29:25.927 | Added 68 Time and Sales records to Intraday data file for MNQZ24-CME after download. 2024-11-12 09:29:25.927 | HD Request # 4 | Completion time: 1s. 2024-11-12 09:29:25.927 | HD Request # 4 | Intraday data download complete for MNQZ24-CME. Unique request ID: 4 2024-11-12 09:29:25.927 | Removing historical data download ID 4. 2024-11-12 09:29:25.927 | Real-time Intraday chart data file updates started for MNQZ24-CME 2024-11-12 09:29:25.927 | Intraday chart data file opened for MNQZ24-CME 2024-11-12 09:29:25.927 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2024-11-12 09:29:25.927 | 2024-11-12 09:29:25.927 | No download requests in the queue to start downloads for. 2024-11-12 09:29:26.105 | Socket (2) | Socket gracefully closed by remote side. 2024-11-12 09:29:26.105 | Socket (2) | Closed. 2024-11-12 09:29:26.126 | Chart #8 has tagged chart #2 for full recalculation. Chartbook: MNQ XXX.Cht 2024-11-12 09:29:26.126 | Chart #8 has tagged chart #6 for full recalculation. Chartbook: MNQ XXX.Cht 2024-11-12 09:29:26.135 | MNQZ24-CME [C][M] 1 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: MNQ XXX.Cht 2024-11-12 09:29:26.509 | MNQZ24-CME [C][M] 1 Min #6 | Performing a full recalculation because it has been tagged. Chartbook: MNQ XXX.Cht 2024-11-12 09:29:28.607 | Opened cached Intraday file: C:\SierraChart\Data\MNQZ24-CME.scid. Thread ID: 65380 2024-11-12 09:30:29.263 | The message log has been sent to support. * 2024-11-12 09:30:29.263 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. 2024-11-12 09:30:29.264 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | New receive buffer size: 0 2024-11-12 09:30:29.264 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 65.108.28.81. 2024-11-12 09:30:30.897 | The Message Log was sent. Result: Message Log received. * 2024-11-12 09:30:31.176 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | CloseSocket call. 2024-11-12 09:30:31.176 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. 2024-11-12 09:30:31.499 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. 2024-11-12 09:30:31.500 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed. |
| [2024-11-12 16:32:25] |
| John - SC Support - Posts: 36427 |
|
There are no issues with the data for MNQ, or any of our data feeds at the moment. We see the following in your log: DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine.
Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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