Support Board
Date/Time: Thu, 21 Nov 2024 12:44:00 +0000
data reloads every 2-4 minutes
View Count: 70
| [2024-11-12 11:16:15] |
| User418920 - Posts: 30 |
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Hi, I use sierra + LMAX. The data reloads every 2-4 minutes. And before it reloads it freezes. I already did a delete all data & download, but that did not help. I will send a message log separately. How can this problem be fixed? regards Thomas |
| [2024-11-12 16:22:54] |
| John - SC Support - Posts: 36174 |
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We see the following error repeating multiple times in your log: Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine
Refer to the following regarding this: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Also, we see at least one chart on which you have a TPO profile study, but you are not on a package that supports the TPO profile, so it is not going to display and you will just get a blank chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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