Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 00:11:32 +0000



having problem to pay for real time usage

View Count: 83

[2024-11-06 13:04:38]
User825423 - Posts: 2
i am trying to deliver but fail
please advise
Itzhak Berger
[2024-11-06 16:34:41]
John - SC Support - Posts: 36238
We need more information on the exact issue you are having.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-11-06 19:23:08]
User825423 - Posts: 2
I insert all payment details (below)
in order to accomplish payment ,but it does not active ,please advise

Sierra Chart Payment Processing. Account: itzik trail
PayPal V2 with Auto Billing Support
Card details saved in PayPal for automatic payment using PayPal.

Specify USD Amount:
36.00
VISA - 6813 - 2029-02
Date Time Of Last Edit: 2024-11-06 19:27:01
[2024-11-06 20:03:55]
John - SC Support - Posts: 36238
We looked into this and we see you are not actually adding any funds to your account. You have setup the Automatic Payments with PayPal, so when you have a fee that is coming due, your card will automatically be charged. Your next fee will be due on December 1, 2024 in order to cover the cost of the exchanges you have active.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-11-06 20:09:34

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account