Support Board
Date/Time: Thu, 21 Nov 2024 16:58:10 +0000
Sierra Chart: Services Balance Too Low
View Count: 77
| [2024-11-06 11:49:21] |
| Oz - Posts: 50 |
|
Hi, I've received 8 emails in the last 24 hours from your server stating that my balance is too low, however this is not the case. I have the required $46 in my account and when I log into my account it clearly states it will auto renew in 2 days time. So then why am I receiving these constant emails? Is there an option to not receive these messages as they seem redundant as the required funds are there. Many thanks. |
| [2024-11-06 16:33:36] |
| John - SC Support - Posts: 36189 |
|
There was a change on our end that caused this. We apologize for the inconvenience. This has been resolved.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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