Support Board
Date/Time: Thu, 26 Dec 2024 21:33:04 +0000
Payment
View Count: 88
| [2024-11-04 22:14:18] |
| User563703 - Posts: 1 |
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I just made a manual payment for my Sierra Chart and reset automatic payments. I mistakenly made a payment for $10 and then went back in and made another payment for $24 UGH! Do I now have to make another payment for $2 to get current? Or just pay another $10 to get current? Let me know the best course of action , thanks JWD.
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| [2024-11-05 14:51:42] |
| Sierra_Chart Engineering - Posts: 17672 |
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Your account is fine and has 34 USD of excess unused credit. It has 31 days of usage time at Service Package 5. Nothing to be concerned about. Let us know if you have any issue using Sierra Chart to do what you want. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-05 14:52:38
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