Support Board
Date/Time: Thu, 21 Nov 2024 16:13:09 +0000
Pull stacking data is off
View Count: 103
| [2024-11-04 21:30:20] |
| User488241 - Posts: 34 |
|
Hello, As of last night I have been having odd pull stacking data that hasn’t corrected itself. I haven’t changed anything setting wise. I will attach a picture of the data. Normally it will be in the 100s but is less than 10. Could you let me know if there is a setting I can adjust? |
Attachment Deleted.  IMG_0178.png / V - Attached On 2024-11-04 21:29:21 UTC - Size: 1.07 MB - 21 views |
| [2024-11-05 01:17:15] |
| User488241 - Posts: 34 |
|
Was just trying to trouble shoot and pullstacking seems to work fine with Teton data and routing but not with Rithmic. To be clear tho the Rithmic was working fine till last night. Is this something that can happen? Haven’t seen this before since using Rithmic in over a year.
|
| [2024-11-05 01:53:25] |
| User488241 - Posts: 34 |
|
Looks like my exchange data was off. Had to reactivate it. Weird how it works connecting directly to Teton but not when connecting to Rithmic earlier though.
|
| [2024-11-05 15:56:24] |
| Sierra_Chart Engineering - Posts: 17136 |
|
With Teton routing you would have been receiving delayed data if the exchange fee was not active.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: